Professional Services

TOTAL SUPPORT FOR THE LIFECYCLE OF YOUR PROJECT

With OPI Professional Services, OPI becomes more than just a solutions provider – we are your partner.  Your success becomes our success. Your dedicated account manager acquires an understanding of your core business and we utilize a systematic approach to the development, delivery and support of both customer-facing solutions and employee applications. Our Professional Services include Network Installation & OptimizationHosting Services, Device Configuration and, most importantly, Solution Lifecycle Management – an end-to-end service that is a vital element in all of our Solutions.

Field & Mobility Services

WE’VE GOT PRODUCT SUPPORT & REPAIR COVERED

OPI Depot Services backs up all of our products – hardware and software – so your workforce is never waiting for days, unable to work, for issues to be resolved.  We provide Help Desk troubleshooting support via customer-specific support lines and via email with your dedicated account manager.  We offer Mobility and Depot Services including: Comprehensive Coverage on all hardware, with Spares Pool Management and Advanced Replacement for some solutions. Our Field Services will even come to you when required in order to fully repair onsite equipment or networking. OPI won’t leave you high and dry!

THE OPI DIFFERENCE

Here’s why it pays to partner with OPI Mobility Services, a world-class provider of mobile and wireless solutions:

FULL INTEGRATION

At OPI, our goal is to make the implementation of every solution as uncomplicated as possible for our clients. We assess your current technology and data, and upgrade if necessary, to ensure a seamless transition and continue to provide support for the lifecycle of each solution.

ENTERPRISE FOCUSED

A completely pre-packaged solution may serve your business, but it wasn’t designed with your company in mind.  Your OPI account manager will acquire a full understanding of your business before developing a solution in order to tailor your solution to your business needs.

EXPERTISE

OPI has a proven track record over two decades of implementing solutions that result in profit-boosting returns-on-investment and experience serving a variety of industries. We’ve mad it our mission to become an undisputed authority and stay at the leading-edge of our field.

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SCALABILITY

At OPI we don’t believe in a one-size-fits-all approach. Our solutions are scalable to your needs. Whether for a chain wide rollout or a smaller scale operation, from a small 50-unit implementation to a 50,000-unit enterprise operation, OPI will meet and exceed your expectations.

Information as a Service

At OPI, we like to stay current on all of the latest news in enterprise and wireless technology and we believe that much of this knowledge is useful to our client companies as well.

Technology & Industry Trends

OPI can help you stay up-to-date by sharing the latest trends and developments relevant to you and your business.

Partner News & Resources

We work closely with many partners that help us provide elite products and services – their news and resources aid and impact us as well as our clients.

Case Studies and White Papers

We develop White Papers in order to fully inform on more complex topics and success stories from our other clients, in the form of Case Studies.

Services and Support Contact

Do you need to contact OPI Services & Support? Visit our Contact Page for information.

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